ALTITUDE ROOFING
At Altitude Roofing, we are dedicated to providing high-quality roofing services for both residential and commercial customers. With our commitment to exceptional craftsmanship and customer service, we've become a trusted name in the industry.
Job Overview:
We are looking for a Customer Service Representative to join our remote team. In this role, you will be the first point of contact for our customers, providing expert support and ensuring a positive experience. Whether it's answering questions, troubleshooting issues, or resolving concerns, you'll be responsible for maintaining our high standards of customer service. If you thrive in a fast-paced environment and are passionate about helping others, we'd love to hear from you!
Key Responsibilities:
• Answer inbound calls and respond to customer inquiries related to roofing services, including scheduling consultations, providing estimates, and explaining services.
• Assist with processing customer orders, changes, and follow-ups.
• Provide clear, accurate, and timely information to customers via phone, email, and chat.
• Handle customer complaints and concerns, offering appropriate solutions to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions using the company's CRM system.
• Collaborate with other team members and departments to address customer issues effectively.
• Follow up on customer issues to ensure they are resolved to the customer's satisfaction.
• Help in organizing and maintaining the customer database, ensuring customer information is up-to-date.
Requirements:
• 1-2 years of experience in customer service or a related field
• Excellent written and verbal communication skills
• Flexibility to adapt to changes and maintain productivity in a dynamic work environment
• Strong problem-solving skills and attention to detail
• Proficient with computers and CRM systems (prior experience with customer service software is a plus).
Benefits:
• 401(k) with company match
• Dental insurance
• Flexible schedule with remote work options
• Health insurance
• Paid time off (PTO)
• Vision insurance
• Career growth opportunities and continuous training.
• Tuition Assistance Program.
Schedule:
• Monday to Friday
• Full-time and part-time positions available.
Pay:
• $30.00 - $35.00 per hour
• Expected hours: no less than 40 per week
• Location: Remote.
If you are a motivated and customer-focused individual, please submit your application to join our team!
...Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America... ...00, depending on experience. ~ Both Day Shift and Night Shift positions available. McLane Bluegrass offers some of the best delivery methods in the industry and our drivers...
...Mohawk Valley Health System is now offering a $15,000 sign-on bonus for full-time Radiologic... ...DIAGNOSTIC Shift Days Shift Hours Worked 9.50 FTE 0.79 Work Schedule CWA... ...Employee Status A3 - 7 On/7Off Union 2005 - CWA Pay Range $32 - $46 per hour #GP01...
Job Title: Intermediate-Level Florist (On-Site & Travel)Location: NJ/NYC Metropolitan Area (Travel required within region)Employment Type: Part-Time (as per business needs)About the RoleWe are seeking a talented and detail-oriented Intermediate-Level Florist with...
...We are currently searching for an Electrical Estimator to work with our Industrial Division out of our Spartanburg, SC office. Our Industrial Division performs Civil, Structural, Electrical, and Mechanical scopes in the power, water/wastewater, marine, mining, and other...
Job Description Job Description Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary Troubleshoots, electrical equipment, and circuits using appropriate test equipment to detect and effect required ...