Job Description

Director of Executive Communities Salesforce Executive Council

Director of Executive Communities Salesforce Executive Council

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Job Title: Director of Executive Communities Salesforce Executive Council

Reports to: CEO

Type: Full-Time

Role Overview

We are launching the Salesforce Executive Council , a high-trust, invitation-only peer forum for IT executives from enterprise-scale Salesforce customers. We are seeking a mission-driven leader who can build and run this initiative end-to-end: from curating the right executive members and developing engaging content to facilitating discussions and growing the community with purpose, candor, and trust.

You will be the architect, operator, and host of a truly differentiated executive communityone that encourages open, nonpartisan, vendor-free dialogue to help Salesforce leaders share insights, solve common problems, and build lasting relationships.

This role requires someone who can connect deeply with senior technology leaders , craft thoughtful programming , moderate with authenticity and professionalism , and create a community that people value enough to come back to again and again .

Responsibilities

Community Building & Membership Recruitment

• Identify, vet, and personally invite IT and Salesforce executives from large enterprises (5,000+ employees)
• Build and manage a vetted list of target executives across industries in the Bay Area
• Develop messaging, outreach campaigns, and 1:1 invitations (LinkedIn, email, in-person)
• Cultivate relationships with members to ensure engagement, feedback, and retention
• Design agendas for executive council sessions that address both Salesforce-specific and strategic enterprise IT topics (e.g., AI, technical debt, change management, platform limits, DevOps, data strategy)
• Curate and prep speakers and moderators from within the community
• Develop guiding questions, themes, and discussion formats (fireside chats, roundtables, war story spotlights)

Event Design & Facilitation

• Plan and host quarterly in-person gatherings in the Bay Area.
• Own the logistics end-to-end (venue, schedule, invites, check-ins, follow-ups), with support from operations as needed
• Moderate panels and discussions using Chatham House Rule to encourage honesty and vulnerability
• Create a welcoming and discreet environment, akin to an executive peer group or confidential support forum

Content Capture & Follow-up

• Summarize key (non-attributed) insights and patterns for internal reflection and future programming
• Maintain ongoing communications with members: reminders, recaps, topic polls, and thank-you notes
• Manage feedback loops to continuously improve each session

Program Growth & Expansion

• Build a long-term growth plan for the community beyond the Bay Area
• Explore partnerships, advisory boards, and potential member-led chapters
• Collaborate closely with Flosum executives for strategic alignment (without introducing a vendor agenda)

What Were Looking For

Experience

• 8+ years of experience in executive programs, enterprise events, customer communities, CXO councils, or peer networks
• Demonstrated success in recruiting senior executives and hosting strategic roundtables or councils
• Familiarity with Salesforce ecosystem and large enterprise IT leadership context (e.g. CIO, VP of IT, platform owners)
• Bonus: experience in enterprise SaaS, customer marketing, field marketing, or community-led growth

Skills

• Executive presence: ability to connect with CIOs, CTOs, and senior directors with credibility and warmth
• Facilitation and moderation: skilled at guiding meaningful conversations, even among strong personalities
• Content development: can shape intelligent, timely, and compelling agendas and talking points
• Relationship building: empathetic, attentive, and diplomatic; knows how to create trust
• Operational agility: organized and proactive, able to handle logistics and deliver seamless experiences
• Communication: excellent writer and verbal communicator with a personal yet professional tone

Mindset

• Service-oriented: sees themselves as a steward of the community, not the face of it
• Builder: thrives in a blank-slate, zero-to-one environment
• Listener-first: values curiosity and learning from others over broadcasting their own point of view
• Non-promotional: understands that trust is built by facilitating value, not pitching products
• Disciplined yet flexible: respects process but adapts in the moment to serve the groups energy and needs
• Emotionally intelligent: reads the room and knows how to hold space for real conversations

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Business Development

• Industries

  Software Development, Technology, Information and Media, and IT Services and IT Consulting

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